Custom follow-up systems ยท Managed for you

Your missed calls should not become someone else's jobs.

I build clean follow-up systems for trades and service businesses โ€” so new leads get answered, booked, reminded, and followed up with before they drift to the next company.

Missed-call text back Online booking Voice reception Reviews + nurture
Tony's Business Solutions

The Follow-Up Engine

Missed call capturedInstant
Lead receives text backAutomatic
Appointment bookedCalendar
Reminder sequence sent24h + 1h
Review request triggeredAfter job

Simple promise:

Less chasing. Faster replies. More booked conversations from the leads you already paid to get.

Why it matters

Most businesses do not need more software.
They need fewer dropped opportunities.

The system is built around the moments where revenue leaks out: missed calls, slow replies, forgotten follow-ups, no-shows, and customers who never get asked for a review.

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When you miss the call

An instant text goes out, keeps the conversation alive, and pushes the lead toward booking instead of calling the next business.

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When they are ready to book

Your calendar, confirmations, and reminders handle the admin so booked appointments do not get buried in your phone.

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When the job is done

Review requests and follow-up messages go out automatically, helping you build trust without remembering every tiny task.

How it works

I build it. I connect it.
You use it like it was always there.

No tech maze. No dashboard babysitting. You get a practical system installed around how your business already runs.

01

Map the lead flow

We look at how calls, messages, bookings, and follow-ups happen now โ€” then clean up the gaps.

02

Build the workflows

I set up the automations, booking calendar, messages, reminders, and handoff points.

03

Launch and manage

You get the system live, tested, and supported so you can focus on the work instead of the admin.

Service tiers

Three clear systems.
Pick the level of follow-up you want handled.

Built around what I can deliver today: missed-call recovery, booking, reminders, voice reception, review requests, and nurture workflows.

Tier 1

Lead Rescue

$197/mo

Recommended setup: $500 one-time

For businesses that mainly need to stop missed calls from going cold.

  • Missed Call Text Back
  • 3-step SMS follow-up sequence
  • Booking calendar setup
  • Appointment confirmation by SMS + email
  • 24-hour and 1-hour reminders
  • Workflow stops once the lead books
Start with Lead Rescue
Tier 3

Full Follow-Up Engine

$597/mo

Recommended setup: $800 one-time

For businesses that want the full lead, booking, reminder, review, and nurture system managed.

  • Everything in Booked While Busy
  • Automated Google review requests
  • 48-hour lead nurture sequence
  • Cold lead re-engagement workflow
  • Monthly performance report
  • Priority support and workflow tweaks
Run It on Autopilot

Need a custom build?

Some businesses need more than the standard tiers. We can scope the workflow and quote it cleanly.

Website builds Invoice follow-up Payment collection Pipeline cleanup Custom automations 1-on-1 AI coaching Social content support
Tony DeCarlo, founder of Tony's Business Solutions
About Tony

Tony DeCarlo builds systems that help small businesses follow up like bigger companies.

I'm Tony, founder of Tony's Business Solutions. I help tradespeople and service-based businesses install practical automation โ€” missed-call recovery, booking calendars, reminders, review requests, nurture workflows, and voice reception.

My approach is simple: make it easier for a good business to capture the opportunities it already has. No bloated tech stack. No buzzword-heavy setup. Just a clean system that answers faster, follows up consistently, and keeps the owner focused on the work.

I also create financial education tools and content designed to help people understand money, planning, and better decision-making โ€” separate from this automation work, but driven by the same belief: simple systems change outcomes.

Built for Ontario trades and local service businesses
Built around workflows, booking tools, and simple follow-up systems
Managed setup, clear tiers, no tech headaches

If leads are slipping through the cracks,
fix the follow-up first.

Book a free demo and I'll show you exactly what your lead capture, booking, and follow-up system could look like.